Plan your visit

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Click the headings below for our visitor information including prices, opening hours, services and facilities:

Prices
Adults (15 years+) $28
Child (4 to 14 years)
Note: Children (0-14 years) must be accompanied by an adult aged 16 years or older. 
$12
Infants (under 4 years) FREE
Senior citizens (ID required) $23
Students (student ID required) $23
Family pass 1 (1 adult, 2 children) $47
Family pass 2 (2 adults, 2 children) $72
Additional children (added to either family pass) $10 per child

*All prices include Goods and Services Tax (GST) at 15%

Teachers / Educators -    click here for information on our Discovery and Learning Centre.

Group rates (15 people or more, making a single group payment): 10% discount on each ticket (adults and children). Please note that this group discount does not apply to senior citizens, students, family passes or other discounted entries.

Gift vouchers for general admission zoo tickets are available to purchase from the Zoo's ticket booth and the Zoo's Information Centre. Gift vouchers can also be purchased by phoning (09) 360 3800.

Opening hours

Welcome to Auckland Zoo
During winter (1 May to 31 August), our hours are 9.30am - 5pm, with last admissions into the Zoo at 4.15pm.

During summer (1 September to 30 April), Auckland Zoo is open every day from 9.30am to 5.30pm (except Christmas Day), with last admissions into the Zoo at 4.15pm.

Friends of the Zoo (annual membership prices)

Friends of the ZooFriends of the Zoo is an annual membership to your Zoo.  You can experience Auckland Zoo every day and be the first to know what's going on with our animals and keepers.

Click here for Friends of the Zoo annual membership prices and information.

Getting to Auckland Zoo by car

Auckland Zoo is on Motions Road, just west of downtown Auckland, next to the beautiful Western Springs Reserve, along from the Museum of Transport and Technology (MOTAT). MOTAT's tram network provides a link between both attractions.

Auckland Zoo is well signposted both east and westbound on the North western motorway.
View Google map of Auckland Zoo

From the City (westbound)
Take the North Western motorway (State Highway 16) and exit at the off-ramp marked Zoo/MOTAT. Turn right over the motorway, left onto Great North Road, and then first right into Motions Road.

From the South (northbound)
From the Southern motorway, take the Helensville/Waitakere exit to join the North Western motorway. Exit at the off-ramp marked Zoo/MOTAT. Turn right over the motorway, left onto Great North Road and then first right into Motions Road.

From the West (eastbound)
Take the North Western motorway toward the city and exit at the Point Chevalier off-ramp. Travel city bound along Great North Road and turn left into Motions Road.

From the North (southbound)
After crossing the Auckland Harbour Bridge, follow signs for exit 426 Helensville And Port. Take exit 426A Helensville. Go straight onto Northwestern Motorway (SH16). Take exit 6 for Saint Lukes Rd (Zoo/MOTAT). Turn right over the motorway, left onto Great North Road and take the first right onto Motions Road.

Public transport options and parking

For bus information and timetables phone 'MAXX' on +64 9 366 6400, or visit their website: www.maxx.co.nz

Auckland Zoo is at bus stop '8124' on Great North Road (opposite Motions Road).  There are various bus routes which go down Great North Road (past the Zoo's bus stop) including the: 010, 030, 048-189, 191-199. Go here for the Maxx.co.nz bus route map.

Auckland Hop On Hop Off Explorer provides a satellite service from Auckland Museum hourly between 10.30am and 3.30pm.

Auckland Zoo has two large car parks providing free off-street parking for cars, charter buses and tour coaches.

Disability car parking is available in the Motions Road car park, closest to the main entrance to the Zoo, for vehicles displaying a current mobility parking permit.

Visiting tips and general information

Plan your day

Keep safe at the Zoo

  • Children (aged 4-14) need to be accompanied by a caregiver (aged 16+).
  • To ensure the safety of our animals, the following items are not permitted in the Zoo grounds: balloons, whistles, balls, frisbees or other throwing games, flags and bells.
  • Please leave all rollerblades, skateboards, scooters and un-aided bicycles and tricycles at home.
  • The Zoo animals are not trained - do not enter any enclosure, or put any part of your body, into an enclosure.
  • There are a number of natural waterways at the Zoo, so please supervise children at all times.

General information

  • Check out the weather before you come. In winter, we suggest you bring a jacket and an umbrella, and in summer, be sure to bring sunscreen and a hat.
  • Please be aware that Auckland Zoo is smokefree. There is a designated smoking area outside the Zoo's main gates (to the left of the Zoo's entrance).
  • For the safety of our animals and visitors, BBQ's are not permitted within Zoo grounds. If you would like to hold a private function at Auckland Zoo, contact our functions team.
  • Every Zoo animal enjoys its own specific, well-balanced diet.  We hope that you enjoy some great food treats on your Zoo visit, but please do not feed any of our animals. Our keepers take good care of this!
  • Feel free to take personal photos and video while you are at the Zoo.  However, any commercial photography or filming requires written permissions from the Zoo's media team.
  • The Zoo is a 'containment area' and as such, no animals are permitted in the Zoo grounds, with the exception of vaccinated, healthy, fully-trained guide dogs. We welcome people with guide dogs, but ask that they contact us ahead of time about their visit.  Please phone the Zoo Information Centre on +64 9 360 3805.
  • Auckland Zoo does not allow entry to any unaccompanied children 14 years and under. If the children are found by themselves, staff do have the authority to call the police as it is classed as an abandoned minor.
Accessibility information for Zoo visitors
  • Approximately 90% of Auckland Zoo is accessible by wheelchair, and 70% by mobility scooter. A map explaining inaccessible areas is available free of charge on request from the cashiers or at the Zoo's Information Centre near the main entrance.
  • Accessible car parking is available in the Motions Road car park, closest to the main entrance to the Zoo, for vehicles displaying a current mobility parking permit.
  • Wheelchairs, kindly donated by Invacare, are available to hire from the Information Centre. There is no charge, but we recommend you book in advance. Phone (09) 360 3805. When you pick up your wheelchair, we will require a bond item (car keys or driving licence).
  • Mobility scooters, kindly donated by Allied Medical NZ, are available to hire from the Information Centre. There is no charge, but we recommend you book in advance (Ph: (09) 360 3805). When you pick up your scooter, a waiver form must be signed prior to use and we will require a bond item (car keys or drivers licence).
  • Complimentary Zoo admission is granted to caregivers of disabled individuals, upon presentation of suitable identification or supporting documentation.
  • Assistance dogs (from organisations whose dogs have successfully completed on-site zoo assessments, and are fully vaccinated and fully trained) are welcome to accompany their owners to the Zoo. We ask that you contact us prior to your visit on (09) 360 3805. No other animals are permitted to be brought into the Zoo.
    Assistance dog organisations who have approved access to the Zoo:
    Assistance Dogs New Zealand
    The Royal New Zealand Foundation of the Blind (RNZFB)
  • Most of our toilet blocks include wheelchair accessible facilities.

If you require any additional assistance during your visit, please approach any staff member or Zoo volunteer, or visit the Information Centre near the main entrance.

Auckland Zoo map
Services and facilities

Wheelchairs - Drop in to the Information Centre in the entry plaza at the Zoo for a wheelchair, kindly donated by Allied Medical NZ. There is no charge, however, we recommend you book. Phone +64 9 360 3805.

Mobility scooters - Mobility scooters are available to hire from the Information Centre. There is no charge, but we recommend you book in advance. Phone +64 9 360 3805 . When you pick up your scooter, a waiver form must be signed prior to use and we will require a bond item (car keys or drivers licence).

Push chairs - Pushchairs are available for hire from the Information Centre. Single chairs are $6 and double chairs are $8, plus bond of a drivers licence (or equivalent). Pre-booking is recommended by calling +64 9 360 3805.

Umbrellas - Auckland Zoo's Information Centre hires out umbrellas for $4 plus bond of a drivers licence (or equivalent). There is also a range of wet weather apparel for purchase from WildZone gift shop.

Toilets and parent/child facilities - Toilets and baby changing facilities are situated throughout the Zoo. Parents room with breastfeeding facilities are also available. Check our map to see locations.

Storage lockers - Storage lockers are available to hire for $5 through the Zoo's Information Centre.  We require a driver's licence (or equivalent) as a bond.

Food and retail at Auckland Zoo

Wild_Zone_Gift_Shop_logoWildZone gift shop is open everyday from 9.30am to 5.30pm and is packed full of fun souvenirs, gifts, apparel, books and toys. 

WildZone gift shop also holds Storytime at 10am on Thursday's (except school holidays).  Exciting animal stories with singing and dancing, a fun-filled learning experience for pre-schoolers.

  • Darwin's cafe caters for both adults and children, and offers a comprehensive range of hot and cold food, including themed kids' picnic boxes. A licensed cafe, Darwin's is open from 9.30am to 5pm every day except Christmas Day, when the Zoo is closed. It is also open for public evening events.
  • The Watering Hole is located alongside ASB Elephant Clearing. The café and its revamped African trading station-themed plaza is a fabulous place to hang out and have lunch or just coffee and ice cream, while enjoying great views of our flamingos, lions and elephant Burma. The plaza area also features a stunning new water feature that the kids can play in.
  • WETA espresso café (next to WildZone Gift Shop) in the Entry plaza offers a selection of cafe food. WETA café also provides great tea and espresso coffee as well as cold drinks and ice creams for the kids.

 

Seeing animals on your visit and animal encounter times

Sumatran tiger Oz in bambooOne of the great things about visiting the Zoo is that you see and experience different things each time, this may include seeing Burma, our Asian elephant going for a walk around the Zoo with her keepers, or a newly born animal for the first time!

However, you may come across an enclosure where you cannot see the animal(s).

We realise that seeing the Zoo animals is a priority for our visitors, and we make every effort to help achieve this. One of the best ways to check out the animals is to go along to an animal encounter (run at scheduled times).  It is also a good idea to check back later in the day, they may have returned outside when you get back.

If you don't see an animal in their enclosure, this may be for a number of reasons, including:

Events at Auckland Zoo

Events at Auckland Zoo

The Zoo holds great day-time and evening events - check out our upcoming events page to see what's coming up!

Hotels and accommodation near Auckland Zoo

For a selection of hotels in Auckland near Auckland Zoo, visit Wotif.co.nz and see their range of Auckland accommodation.

Terms and conditions of entry to Auckland Zoo
  1. Visitors enter the Zoo at their own risk and choose to do so under these conditions. No liability for loss, injury or damage will be accepted.
  2. Visitors must enter via a public entrance and pay the applicable entrance or membership fee. No tickets will be exchanged or substituted after purchase. No refunds will be given due to inclement weather, maintenance or construction work, animals not on view, or exhibits closed.
  3. Auckland Zoo has the authority to close the Zoo or any part thereof, including any animal exhibit of show, remove animals from display for any reason and/or vary the advertised programs at any time for any reason whatsoever including in the interests of safety and will not be liable for any loss or expense occurred by a visitor as a result of such closure or variation.
  4. Visitors must not enter any enclosure, cross any barrier, or enter any area marked 'no entry', unless accompanied by an Auckland Zoo staff member.
  5. Children (0-14 years) must be supervised at all times by a responsible adult aged 16 years or over. The Zoo reserves the right to report any unaccompanied children to the appropriate authorities.
  6. Visitors must not bring into the Zoo any, animal (excluding fully-vaccinated assistance dogs), costume (if deemed inappropriate by Auckland Zoo), balloons, balls, frisbees or other throwing or sporting devices, whistles, horns or other noisemakers, motorised vehicles, bicycles, rollerskates, rollerblades, skateboards, scooters or similar apparatus; alcohol or illegal substance. Toddlers' bicycles are permitted only if fitted with a rigid fixed handle and under the control of a responsible adult at all times.
  7. Visitors must not touch, disturb or interfere with any animal (including free-range birds); feed any animal; throw any object; allow any objects to fall into or enter enclosures; climb on, damage or deface any structure or signage; light any fire; or litter.
  8. Visitors must not conduct any commercial or charity activity without the written consent of Auckland Zoo.
  9. Auckland Zoo reserves the right to inspect visitor's bags on request.
  10. Auckland Zoo has a smoke-free policy and smoking is not permitted in the Zoo grounds. During normal Zoo opening hours there is a designated smoking area outside the main Zoo entrance. Visitors who do not comply will be asked to leave or may be removed.
  11. Visitors must comply with the car parking signs displayed in the car parking area. Failure to comply may result in your vehicle being towed at your risk and expense. Auckland Zoo accepts no liability for any claim by you or any other person, whether for loss or damage to your vehicle or any other vehicle, whether resulting from using the car park or from your own negligence or otherwise.
  12. Visitors must comply with any other conditions or instructions displayed in Zoo grounds or communicated by Zoo staff.
  • The Zoo retains the right to deny access and/or remove visitors who are being a public nuisance, acting recklessly or failing to observe directions from Zoo staff or any Zoo signage. The decision to deny access and/or remove any visitor is at the absolute discretion of Auckland Zoo.
  • If you have already purchased your ticket and do not agree with these conditions, please ask for an immediate refund and leave the Zoo entrance prior to entering the Zoo.
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Zoo achieves record visitation for third year!

For the third consecutive year, Auckland Zoo has attracted a record number of visitors.

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opening hours

Winter (1 May to 31 August)
9.30am - 5pm
last admissions at 4.15pm

Summer (1 September to 30 April)
9.30am to 5.30pm
last admissions at 4.15pm

CHRISTMAS DAY CLOSED

location

Auckland Zoo
Motions Road
Western Springs
Auckland 1022