Click the headings below for our visitor information including prices, opening hours, services and facilities:
|Adults (15 years+)
|Child (4 to 14 years)
Note: Children (0-14 years) must be accompanied
by an adult aged 16 years or older.
|Infants (under 4 years)
|Senior citizens (ID
|Students (student ID
|Family pass 1 (1 adult, 2
|Family pass 2 (2 adults, 2
|Additional children (added
to either family pass)
||$8 per child
*All prices include Goods and Services Tax (GST) at 15%
Teachers / Educators - click here for
information on our Discovery and Learning
Group rates (15 people or more, making
a single group payment): 10% discount on each ticket
(adults and children). Please note that this group discount does
not apply to senior citizens, students, family passes or other
Gift vouchers for general admission zoo tickets
are available to purchase from the Zoo's ticket booth and the Zoo's
Information Centre. Gift vouchers can also be purchased by phoning
(09) 360 3800.
During summer (1 September to 30 April), Auckland Zoo is open every
day from 9.30am to 5.30pm (except Christmas Day), with last
admissions into the Zoo at 4.15pm.
During winter (1 May to 31 August), our
hours are 9.30am - 5pm, with last admissions into the Zoo at
Friends of the Zoo (annual membership prices)
Getting to Auckland Zoo by car
Auckland Zoo is on Motions Road, just west of downtown
Auckland, next to the beautiful Western Springs Reserve,
along from the Museum of Transport and Technology (MOTAT).
MOTAT's tram network provides a link between both attractions.
Auckland Zoo is well signposted both east and westbound on the
North western motorway.
View Google map of Auckland
From the City
Take the North Western motorway (State Highway
16) and exit at the off-ramp marked Zoo/MOTAT. Turn right over
the motorway, left onto Great North Road, and then first right into
From the South
From the Southern motorway, take the Helensville/Waitakere exit to
join the North Western motorway. Exit at the off-ramp marked
Zoo/MOTAT. Turn right over the motorway, left onto Great North Road
and then first right into Motions Road.
From the West
Take the North Western motorway toward the city and exit
at the Point Chevalier off-ramp. Travel city bound along Great
North Road and turn left into Motions Road.
the North (southbound)
After crossing the Auckland Harbour Bridge,
follow signs for exit 426 Helensville And Port.
Take exit 426A Helensville. Go straight onto
Northwestern Motorway (SH16). Take exit 6 for Saint Lukes
Rd (Zoo/MOTAT). Turn right over the motorway, left onto
Great North Road and take the first right onto Motions
Public transport options and parking
For bus information and timetables phone 'MAXX' on +64 9 366
6400, or visit their website: www.maxx.co.nz.
Auckland Zoo is at bus stop '8124' on Great North Road
(opposite Motions Road). There are various bus routes which
go down Great North Road (past the Zoo's bus stop) including
the: 010, 030, 048-189, 191-199. Go here for
the Maxx.co.nz bus route map.
Hop On Hop Off Explorer provides a satellite
service from Auckland Museum hourly between 10.30am and
Auckland Zoo has two large car parks providing free off-street
parking for cars, charter buses and tour coaches.
Disability car parking is available in the Motions Road car
park, closest to the main entrance to the Zoo, for vehicles
displaying a current mobility parking permit.
Visiting tips and general information
Plan your day
Keep safe at the Zoo
- Children (aged 4-14) need to be accompanied by a caregiver
- To ensure the safety of our animals, the following items are
not permitted in the Zoo grounds: balloons, whistles, balls,
frisbees or other throwing games, flags and bells.
- Please leave all rollerblades, skateboards and un-aided
bicycles and tricycles at home.
- The Zoo animals are not trained - do not enter any
enclosure, or put any part of your body, into an
- There are a number of natural waterways at the Zoo, so
please supervise children at all times.
- Check out the weather before you come. In winter, we suggest
you bring a jacket and an umbrella, and in summer, be sure to bring
sunscreen and a hat.
- Please be aware that Auckland Zoo is smokefree.
There is a designated smoking area outside the Zoo's
main gates (to the left of the Zoo's entrance).
- For the safety of our animals and visitors, BBQ's are
not permitted within Zoo grounds. If you would like to hold a private function at Auckland
Zoo, contact our functions team.
- Every Zoo animal enjoys its own specific, well-balanced
diet. We hope that you enjoy some great food treats on your
Zoo visit, but please do not feed any of our
animals. Our keepers take good care of this!
- Feel free to take personal photos and video while you are at
the Zoo. However, any commercial photography or filming requires
written permissions from the Zoo's media team.
- The Zoo is a 'containment area' and as such, no animals
are permitted in the Zoo grounds, with the exception of
vaccinated, healthy, fully-trained guide dogs. We welcome people
with guide dogs, but ask that they contact us ahead of time about
their visit. Please phone the Zoo Information Centre on +64 9
- Auckland Zoo does not allow entry to any unaccompanied
children 14 years and under. If the children are found by
themselves, staff do have the authority to call the police as it is
classed as an abandoned minor.
Accessibility information for Zoo visitors
- Approximately 90% of Auckland Zoo is accessible by wheelchair,
and 70% by mobility scooter. A map explaining inaccessible areas is
available free of charge on request from the cashiers or at the
Zoo's Information Centre near the main entrance.
- Accessible car parking is available in the Motions Road car
park, closest to the main entrance to the Zoo, for vehicles
displaying a current mobility parking permit.
- Wheelchairs, kindly donated by Allied Medical
NZ, are available to hire from the Information Centre. There is
no charge, but we recommend you book in advance. Phone (09) 360
3805. When you pick up your wheelchair, we will require a bond
item (car keys or driving licence).
- Mobility scooters are available to hire from the
Information Centre. There is no charge, but we recommend you book
in advance (Ph: (09) 360 3805). When you pick up your scooter, a
waiver form must be signed prior to use and we will require a bond
item (car keys or drivers licence).
- Complimentary Zoo admission is granted to caregivers of
disabled individuals, upon presentation of suitable identification
or supporting documentation.
- Assistance dogs (from organisations whose dogs have
successfully completed on-site zoo assessments, and are fully
vaccinated and fully trained) are welcome to accompany their owners
to the Zoo. We ask that you contact us prior to your visit on (09)
360 3805. No other animals are permitted to be brought into the
Assistance dog organisations who have approved access to
The Royal New Zealand Foundation of the Blind (RNZFB)
- All our toilet blocks include wheelchair accessible
If you require any additional assistance during your visit,
please approach any staff member or Zoo volunteer, or visit the
Information Centre near the main entrance.
Auckland Zoo map
Services and facilities
Wheelchairs - Drop in to the Information Centre
in the entry plaza at the Zoo for a wheelchair, kindly donated
by Invacare. There is no charge, however, we recommend you book.
Phone +64 9 360 3805.
Mobility scooters - Mobility scooters are
available to hire from the Information Centre. There is no charge,
but we recommend you book in advance. Phone +64 9 360 3805 . When
you pick up your scooter, a waiver form must be signed prior to use
and we will require a bond item (car keys or drivers
Push chairs - Pushchairs are available for hire
from the Information Centre. Single chairs are $6 and double chairs
are $8, plus bond of a drivers licence (or equivalent). Pre-booking
is recommended by calling +64 9 360 3805.
Umbrellas - Auckland Zoo's Information
Centre hires out umbrellas for $4 plus bond of a drivers
licence (or equivalent). There is also a range of wet weather
apparel for purchase from WildZone gift shop.
Toilets and parent/child facilities - Toilets
and baby changing facilities are situated throughout the Zoo.
Parents room with breastfeeding facilities are also available. Check our map to see
Storage lockers - Storage lockers are
available to hire for $5 through the Zoo's Information
Centre. We require a driver's licence (or equivalent) as a
Food and retail at Auckland Zoo
WildZone gift shop is open everyday from 9.30am to
5.30pm and is packed full of fun souvenirs, gifts, apparel, books
WildZone gift shop also holds Storytime at 10am on Thursday's
(except school holidays). Exciting animal stories with
singing and dancing, a fun-filled learning experience for
- Darwin's cafe caters for both adults and children, and offers a
comprehensive range of hot and cold food, including themed kids'
picnic boxes. A licensed cafe, Darwin's is open from 9.30am to 5pm
every day except Christmas Day, when the Zoo is closed. It is also
open for public evening events.
- The Watering Hole is located alongside ASB Elephant Clearing. The café
and its revamped African trading station-themed plaza is a
fabulous place to hang out and have lunch or just coffee and
ice cream, while enjoying great views of our flamingos, lions and
elephant Burma. The plaza area also features a stunning new water
feature that the kids can play in.
- WETA espresso café (next to WildZone Gift Shop) in
the Entry plaza offers a selection of cafe food. WETA café
also provides great tea and espresso coffee as well as cold drinks
and ice creams for the kids.
Seeing animals on your visit and animal encounter times
One of the great things about visiting the Zoo is
that you see and experience different things each time, this may
include seeing Burma, our Asian elephant going for a walk
around the Zoo with her keepers, or a newly born animal for the
However, you may come across an enclosure where you cannot
see the animal(s).
We realise that seeing the Zoo animals is a priority for our
visitors, and we make every effort to help achieve this. One
of the best ways to check out the animals is to go along to an
animal encounter (run at
scheduled times). It is also a good idea to check back later
in the day, they may have returned outside when you get back.
If you don't see an animal in their enclosure, this may be for a
number of reasons, including:
Events at Auckland Zoo
The Zoo holds great day-time and evening events - check out our
upcoming events page to
see what's coming up!
Hotels and accommodation near Auckland Zoo
Terms and conditions of entry to Auckland Zoo
- Visitors enter the Zoo at their own risk and choose to do so
under these conditions. No liability for loss, injury or damage
will be accepted.
- Visitors must enter via a public entrance and pay the
applicable entrance or membership fee. No tickets will be exchanged
or substituted after purchase. No refunds will be given due to
inclement weather, maintenance or construction work, animals not on
view, or exhibits closed.
- Auckland Zoo has the authority to close the Zoo or any part
thereof, including any animal exhibit of show, remove animals from
display for any reason and/or vary the advertised programs at any
time for any reason whatsoever including in the interests of safety
and will not be liable for any loss or expense occurred by a
visitor as a result of such closure or variation.
- Visitors must not enter any enclosure, cross any barrier, or
enter any area marked 'no entry', unless accompanied by an Auckland
Zoo staff member.
- Children (0-14 years) must be supervised at all times by a
responsible adult aged 16 years or over. The Zoo reserves the right
to report any unaccompanied children to the appropriate
- Visitors must not bring into the Zoo any, animal (excluding
fully-vaccinated guide dogs), costume (if deemed inappropriate by
Auckland Zoo), balloons, balls, frisbees or other throwing or
sporting devices, whistles, horns or other noisemakers, motorised
vehicles, bicycles, rollerskates, rollerblades, skateboards,
scooters or similar apparatus; alcohol or illegal substance.
Toddlers' bicycles are permitted only if fitted with a rigid fixed
handle and under the control of a responsible adult at all
- Visitors must not touch, disturb or interfere with any animal
(including free-range birds); feed any animal; throw any object;
allow any objects to fall into or enter enclosures; climb on,
damage or deface any structure or signage; light any fire; or
- Visitors must not conduct any commercial or charity activity
without the written consent of Auckland Zoo.
- Auckland Zoo reserves the right to inspect visitor's bags on
- Auckland Zoo has a smoke-free policy and smoking is not
permitted in the Zoo grounds. During normal Zoo opening hours there
is a designated smoking area outside the main Zoo entrance.
Visitors who do not comply will be asked to leave or may be
- Visitors must comply with the car parking signs displayed in
the car parking area. Failure to comply may result in your vehicle
being towed at your risk and expense. Auckland Zoo accepts no
liability for any claim by you or any other person, whether for
loss or damage to your vehicle or any other vehicle, whether
resulting from using the car park or from your own negligence or
- Visitors must comply with any other conditions or instructions
displayed in Zoo grounds or communicated by Zoo staff.
- The Zoo retains the right to deny access and/or remove visitors
who are being a public nuisance, acting recklessly or failing to
observe directions from Zoo staff or any Zoo signage. The decision
to deny access and/or remove any visitor is at the absolute
discretion of Auckland Zoo.
- If you have already purchased your ticket and do not agree with
these conditions, please ask for an immediate refund and leave the
Zoo entrance prior to entering the Zoo.